Statement of work SOW-2026-014 · Version 1.2 · November 19, 2026

A wholesale ordering portal for Tolliver Bakehouse

What Quarry Street Software will build, what it won't, how you'll know each piece is finished, and what it costs. It pins down the proposal Tolliver accepted on November 10.

Fixed fee$45,000

Kick-offJan 4, 2027 Mon

Go-liveMar 15, 2027 Mon

Approve byDec 4, 2026 Fri

Client: Tolliver Bakehouse. Renata Okafor, Operations Manager, approves each deliverable.

Supplier: Quarry Street Software. Dariusz Wolak leads delivery and is your one contact.

This is not the contract. Liability, confidentiality, who owns the code and how either side can end the work are covered by the Master Services Agreement both companies signed on November 16, 2026. This statement of work describes one job under that agreement. If the two ever disagree, the agreement wins.

Scope

If it isn't on the in-scope list, it isn't in the fee.

In scope

An ordering site for your café customers that works in a phone browser
Standing weekly orders, editable per day until the 2:00 pm cut-off the day before
A catalog of up to 120 products with three price lists
A nightly production sheet: totals per product, grouped by bake time
Delivery run sheets for four vans, in drop order
A daily invoice file your accounting package can import
Moving all 64 customer accounts and their standing orders across
Two 90-minute training sessions and a written guide
Fixes for 30 days after go-live, to April 14, 2027

Out of scope

Apps for the iPhone or Android app stores
Card payments online. Customers stay on monthly invoices
Automatic route planning. Drop order is set by hand
Changes inside the accounting package itself
A shop for the public
Tablets, printers or any other hardware
Hosting, about $85 a month, paid by Tolliver to the host
Support after April 14, 2027, which needs its own agreement

Deliverables and acceptance

Each one is finished when Renata can tick every line under “Accepted when”.

	Deliverable	Accepted when	Due
D1	SpecificationEvery screen and rule, written down	Each in-scope line above maps to a screen or a rule Renata has approved it in writing	Fri, Jan 15
D2	Ordering portalWhat the cafés use	A café can sign in, then place, change and cancel an order on a phone An order for tomorrow placed after 2:00 pm is refused, with a message saying why A standing order repeats correctly for four weeks in a row Pages open in under 2 seconds on a 4G connection	Fri, Feb 12
D3	Production and run sheetsWhat the bakery and drivers use	Totals match a hand count of a 40-order test day Each bake time prints on one side of a letter-size page Each of the four vans gets its drops in the order you set	Fri, Feb 26
D4	Accounting exportThe daily invoice file	A day's file imports with no manual edits Invoice totals for a test week match the portal to the cent	Fri, Feb 26
D5	Pilot, migration and trainingReady for every customer	Eight pilot cafés have ordered through the portal on five working days All 64 accounts and standing orders match your current spreadsheet Both training sessions have been held	Fri, Mar 12

Timeline

Ten working weeks, numbered from Monday, January 4.

Jan 41Jan 112Jan 183Jan 254Feb 15Feb 86Feb 157Feb 228Mar 19Mar 810Mar 15Live D1Specification D2Ordering portal D3Production sheets D4Accounting export D5Pilot and training

Fri, Jan 8. Tolliver sends the product list, three price lists and the customer spreadsheet.
Fri, Feb 19. Tolliver names the eight cafés for the pilot.
Mar 1 to 5. The pilot cafés order through the portal.
Tue, Mar 9 and Thu, Mar 11. Training at the bakery, 2:30 pm, after the day's bake.

Fees and payment

Fixed: if the work takes us longer, the price stays where it is.

Invoiced when	What it covers	Share	Amount
This statement is approved	Booking the team for January	20%	$9,000
D1 accepted	Specification	10%	$4,500
D2 accepted	Ordering portal	30%	$13,500
D3 and D4 accepted	Sheets and accounting export	25%	$11,250
D5 accepted	Pilot, migration, training	15%	$6,750
Total		100%	$45,000

Invoices are payable within 14 days. Three days on site are included (kick-off and the two training days). Extra days on site are $1,200 each plus travel at cost.

Not in the fee: hosting at about $85 a month, and anything listed as out of scope in section 01.

Assumptions

The price and dates rest on these. If one turns out false, section 06 applies.

Renata can approve deliverables on Tolliver's behalf, and answers our questions within two working days.
The product list, price lists and customer spreadsheet reach us by Friday, January 8, in their current format.
Your accounting package accepts imported invoice files on the plan you have today. We checked this together on the November 12 call.
Eight cafés agree to take part in the pilot, and Tolliver recruits them.
Each deliverable gets up to two rounds of revisions inside its dates.
Work happens remotely, Monday to Friday, apart from the three days on site.

Changes

Scope will move. This is how it moves without an argument.

Either side writes the change down in a paragraph and sends it to Renata and Dariusz.
Within two working days, Quarry Street replies with what it does to the fee and the dates.
Nothing is built until Renata approves that reply in writing.
The approved change goes in the log below and the version number goes up.

Changes are priced at $150 an hour. Anything that takes us under an hour we simply do, and note in the log.

Change log

v1.0	Nov 12	First draft from the accepted proposal. Fee $49,800, kick-off December 7.
v1.1	Nov 17	Online card payments moved out of scope at Tolliver's request. Fee reduced by $4,800 to $45,000.
v1.2	Nov 19	Kick-off moved to January 4 to stay clear of the Christmas rush. Go-live moves from February 15 to March 15. Fee unchanged.

Acceptance and sign-off

When we hand over a deliverable, Renata has five working days to accept it or to list which acceptance lines it fails. We fix those and hand it back, and she has three working days to check again. If we hear nothing inside the window, the deliverable counts as accepted and its invoice goes out.

To approve this statement of work, reply Approved: SOW-2026-014 v1.2 to the email this link came in, by Friday, December 4. We'll send back a countersigned PDF for both files.

For Tolliver BakehouseRenata Okafor, Operations Manager
Joe Tolliver, Owner

For Quarry Street SoftwareDariusz Wolak, Delivery Lead
Meera Lindqvist, Director